Front Desk Officer
The Front Desk Officer welcomes customers and visitors, receives customer orders and project files, records customer and payment details accurately, issues official receipts, answers calls and basic enquiries, directs work to the appropriate department, provides approved order updates, maintains an organised reception area, protects confidential information and supports daily front-desk administration.
Requirements
• SHS, diploma or an equivalent qualification.\n• Good communication and customer-service skills.\n• Basic computer skills and ability to use WhatsApp, email and office applications.\n• Accurate record-keeping and basic cash-handling ability.\n• Honest, punctual, respectful and organised.\n• Willingness to learn, accept supervision and participate in in-service training.\n• Experience in printing, photography, design or another customer-facing business is an advantage.\n\nTraining and development:\nThe successful applicant will receive practical in-service training in the OmatOffice system, customer handling, order processing, payment recording and basic administrative procedures. Workplace coaching will support job performance and professional development. Increased responsibilities will depend on performance, discipline and business needs.